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Senior Product Analyst, Platform

We are looking for an experienced Senior Product Analyst to join our Platform team and help us scale and improve our products across 45 countries.

Location: Warsaw, Poland | Tallinn, EstoniaView all roles

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation, customer support and internal experimentation.

As a Senior Product Analyst at Bolt, you are much more than a data cruncher. You are co-leading the development of the product, being the voice of the customer, and playing a crucial role in deciding what we build and why.

What you can expect
Main tasks and responsibilities:
Analyzing large data-sets to understand feedback from our customers, spotting trends and making generalizations
Determining measures of success and building up metric architecture - What is a good leading marketplace balance and growth, How do various metrics affect each other and what should we optimize for
Nailing down gaps in conversion funnel across the end-to-end experience from signing up to the platform to placing an order in multiple verticals
Contributing to the team’s understanding of how customers use our app, what are the patterns they follow, and how we can make it easier
Identifying the most impactful opportunities in product development through customer feedback data
Measuring the impact of product developments through understanding how they affect our customers and our business
What we expect
About you:
You have a proven ability to lead experimentation: applied statistics, designing and analyzing experiments, providing recommendations
You are able to craft compelling stories with data, driving change among your team and stakeholders
You can rank your SQL skills as “outstanding” and Python/R experience as “profound”
You have experience with some BI tools and data visualisation
You have knowledge of product analytics tools (MixPanel, Looker etc) and different SQL dialect (Presto, SparkSQL)
You are able to devise an efficient querying strategy “at scale”, taking the characteristics of the data platform into account
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Become part of our Data Analytics team

The Data Analytics team ensures the sustainable growth of our business lines. We are distributed across the organisation, standing between executive management and local operations, acting as an internal consultancy for growth-related topics.
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.

Apply now and join us to make cities for people, not cars.

We can only offer relocation and visa support to Tallinn
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