Repair & Warranty Manager
Take ownership of our repair and warranty process! We're seeking a proactive Repair Warranty Manager to oversee all repair activities. This includes managing projects, collaborating with stakeholders, and continuously improving our processes.
Location: Tallinn, EstoniaView all roles
About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
As a Repair & Warranty manager, you will be responsible for planning and managing the whole process of central repair and warranty activities, from components to the final product.
You will proactively manage and communicate all central repair activities with different stakeholders including central operations, local operations, the hardware team and the suppliers. You will also own the warranty process, working with the procurement team to get compensation back from suppliers.
What you can expect
Main tasks and responsibilities:
Draw up plans and solutions for component repair, compare different scenarios and present them to the stakeholders
Setup in-house repair facilities and coordinate the full process
Own the warranty process, initiate warranty cases
Own the compensation process, initiate compensation claims
Work together with the procurement team to initiate warranty cases to suppliers
What we expect
About you:
Proven project management skills, preferably from B2B sector
Proven experience in procurement.
Hands-on experience in production management.
Solid experience with mechanical and electrical components.
You have exceptional communication and collaboration skills to work with our cross-functional teams and influence stakeholders, and you are fluent in English
Micromobility experience is a plus
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Become part of our Bolt Engineering team
Why you’ll love it here:
Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 500+ cities across 45 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks
*Some perks may differ depending on your location.
