For Riders

About Bolt

Bolt public API

Where can I find Bolt offices?

Where does Bolt operate?

Account and data

Changing the language of marketing messages

Delete my account

Delete my Bolt data

I want to edit my personal information

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App and features

Bolt Balance

Bolt categories in my city

Giving product feedback

How to cancel a ride

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Bolt Drive

Connecting a phone via Apple CarPlay and Android Auto

I have a verification issue

I left an item in the car

The final price was higher than expected

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Bolt E-bikes

E-bike is parked badly

E-bikes are not available

Giving e-bike feedback

How much does using an e-bike cost?

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Bolt Scooters

What is Riding Score?

What is the Scooter reaction test?

Payments and pricing

Driver asked cash for in-app payment trip

How to use the business payment method

I want to report unknown charges

Why does my bank statement show “BOLT.EU/…”?

Using Bolt

Estimated time of arrival

How to contact my driver

How to leave a rating

I felt unsafe using Bolt

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