Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process

Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL and Bi-Annual Bonuses.

Location: Tbilisi, GeorgiaView all roles

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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As a Junior Operations Specialist you’ll be responsible for onboarding new partners (restaurant & grocery & couriers), discovering and driving performance improvements. Let’s build the future of food delivery together!

What you can expect

Main tasks and responsibilities:

Successfully manage key performance metrics for our partner restaurants and grocery stores

Work closely with other teams in order to resolve challenging issues regarding couriers and partner restaurants

Effectively communicate with our partner restaurants and grocery stores both verbally and in writing

Support existing partner couriers and restaurants solve interesting operational issues

Onboard and train our new couriers and partner restaurants

What we expect

About you:

You are an analytical thinker with a passion for solving problems

You are proactive, adaptable, and eager to learn

You have a drive for leading initiatives and features till the end, even if the last mile is the hardest

You have excellent written and verbal communication skills in both Georgian and English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Become part of our Business Operations team

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.

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Why you’ll love it here:

Play a direct role in shaping the future of mobility.

Work in fast-moving autonomous teams with some of the smartest people in the world.

Accelerate your professional growth with unique career opportunities.

Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.

Take care of your physical and mental health with our wellness perks.

Enjoy various team events to get to know your colleagues.

*Some perks may differ depending on your location.

Apply now and join us to make cities for people, not cars.

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