General Manager

We're seeking a dynamic, very hands-on and visionary General Manager to join our thriving Bolt Food team. In this role, you will have the unique opportunity to lead the team and further develop, own, and manage our Food Delivery business across Croatia.

As the General Manager, you'll oversee and drive our business operations in Croatia, guiding the team through evolving challenges. Your primary focus will be on fostering a cohesive team, swiftly adapting to opportunities in the food delivery business, and leading with a hands-on approach. You'll thrive here if you're a creative thinker, skilled at generating business ideas and effectively building compelling cases for them. Importantly, you know how to infuse enthusiasm and enjoyment for both yourself and the team throughout this journey.

Location: Zagreb, CroatiaView all roles

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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

What you can expect

Main tasks and responsibilities:

Lead and guide Bolt Food business in Croatia, emphasizing team development and adaptability

Assume responsibility for the P&L, steering revenue growth, ensuring profitability, and fostering a culture of continuous improvement.

Establish and expand operational processes, particularly concentrating on team development, refining sales strategies, and enhancing account management.

Define and achieve OKRs, prioritizing growth, adaptability, and satisfaction among stakeholders (customers, restaurants, couriers).

Utilize data analysis to optimize operational and financial performance, ensuring data-driven decision-making at every step.

Collaborate closely with the Regional Manager and HQ teams to tackle operational challenges and bolster product efficiency.

What we expect

About you:

You embrace the concept of continuous improvement and have a knack for turning it into a reality.

You're adept at managing multiple priorities simultaneously, organizing work effectively, and ensuring an enjoyable journey along the way.

You have over 5 years of experience in roles focused on business development, entrepreneurial background, operations management, or general management. You understand marketplace dynamics and there is an entrepreneurial spirit in you.

You demonstrate a data-driven, analytical mindset, with excellent proficiency in tools like Google Sheets and Excel.

You exhibit strong leadership qualities, emphasizing team collaboration, exceptional negotiation skills, and fluency in both English and Croatian languages.

You showcase a proven track record in team management, with a focus on team growth and development.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Apply now and join us to make cities for people, not cars.

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