Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive Terms and Conditions (effective as of 08.07.2026)Bolt Drive Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreBolt for BusinessBolt Business Terms & ConditionsView moreDeliveryTerms and Conditions for Delivery Partners (effective as of 03.08.2026)Terms and Conditions for Clients (effective as of 03.08.2026)Internal Complaint-Handling System RulesView moreRidesInternal Complaint-Handling System RulesTerms and Conditions for Clients (in English)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreOtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive Terms and Conditions (effective as of 08.07.2026)Bolt Drive Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
DeliveryTerms and Conditions for Delivery Partners (effective as of 03.08.2026)Terms and Conditions for Clients (effective as of 03.08.2026)Internal Complaint-Handling System RulesView more
RidesInternal Complaint-Handling System RulesTerms and Conditions for Clients (in English)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
OtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more